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Our products may be the best in the industry, but NRG Controls' greatest strength has been
and remains the quality of our personnel. From our highly experienced salesman to our expert
technicians, NRG prides itself on having the best controls team in central Pennsylvania. We employ
Union electricians and pipefitters, not subcontractors, on all of our construction jobs to ensure
that the customer is receiving only the highest quality of workmanship.
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Sales
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Every job starts with our sales team. Working hand-in-hand with the customer, answering
questions and deciding which system(s) will best suit the customer's needs, bidding jobs and making
presentations-- our salesman are there to provide you with the best experience possible. They
aren't just looking to make sales, but striving to sell the right product to the right customer.
As with all divisions of NRG Controls, Inc., customer satisfaction is our priority.
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Construction
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NRG's construction team consists of engineers, electricians, and programmers/technicians
who work together to design, install, and program all of our jobs. A high level of interaction
between every member of our team guarantees a seamless installation from planning, to design,
to construction, to programming, and finally to the assembly of the user interface on the front-end
machine and customer training on how to operate the system. Every individual on the construction
team has an in-depth knowledge of our products and systems, enabling them to think quickly in the
field to work through any problems that may arise. This ensures that when the job is complete,
everything is working according to its design and intent. The construction portion of a job can
often be unpredictable with post-design customer changes/additions and unforseen problems
that accompany any construction job, but every member of our construction team is highly qualified
and trained to solve such problems as quickly as they arise. We feel confident at the end of every
job that our team has designed and built a system that works and works well, a system that goes beyond
expectations, a system that the customer will be more than comfortable operating, a system that the
customer loves. At NRG Controls, Inc., customer satisfaction is our foremost goal on every job.
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Service
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Our commitment to our customers doesn't end when installation and programming is complete.
We offer a variety of extended service contracts to ensure that our systems remain in top working
condition for years to come. Service technicians visit customers regularly to fix any problems
that may arise, update control systems to meet the ever-changing needs of the customer, calibrate
sensors to ensure they continue to read accurately, and a variety of maintenance and upkeeping.
Just like the construction techs, service techs are not only trained on all of our current systems,
but are experts in maintaining our legacy systems as well. With NRG Controls, you can be sure that
your system will continue to be supported no matter where the technology goes in the future.
Our workmanship is first-rate, but if problems do arise as they can with any complex system, its
good to know our service techs are there, 24 hours a day, to keep your system operational. Minimized
downtime, no more headaches-- we keep your system in peak condition, so you don't have to.
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